|Order less than £30||Order over £30|
|Standard Delivery||3-5 working days||£2.99||FREE|
|Next Working Day||1 working day||£5.99||£5.99|
We aim to despatch orders received before 3pm weekdays (UK time) on the same day, as long as all of the items are in stock. We do not despatch at weekends or on Bank Holidays. Despatch may take slightly longer during busy periods including the Christmas season.
Delivery charges to these locations are as shown above, including free delivery for orders over £30. Delivery to these addresses may take a little longer to arrive and we are unable to deliver by a Next Day service.
Due to the size or nature of some items it may not be possible to ship them to certain areas. These items are highlighted on their web page.
Delivery options available will vary according to your location and the total weight of your order. If you order by a Next Day service Monday-Friday before 3pm we will despatch it that day as long as everything is in stock, or the next day if it is a weekend or Bank Holiday. Next Day orders placed after 3pm will be despatched on the next day. If you order using a Next Day service on Friday before 3pm, your goods will be delivered on the Monday (Tuesday if the Monday is a Bank Holiday). If you order using a Next Day service after 3pm on a Friday or at the weekend your order will not arrive until the following Tuesday (does not apply during Bank Holidays or during holiday periods).
Delivery options to Scottish Highlands & Islands, Northern Ireland, Isle of Man, Scilly Isles and Channel Isles may take longer.
There will, unfortunately, always be issues with next day delivery due to matters outside of our control, however, we will promise to always look into this for you. Please contact us directly with any concerns you may have by calling 08000 434617 (Freephone) or 01636 643520 (normal rates).
Due to BREXIT related complications with duty and import charges, we have made the difficult decision to temporarily suspend deliveries to the EU. We are working with our carrier partners to find a resolution and hope to be able to resume our deliveries very soon.
Due to new BREXIT regulations, there are significant delays at the UK border and customs. This is affecting a few our key suppliers and as a result there may be a delay in dispatching orders to our customers. This is not affecting all products lines, but at this stage we are unable to predict exactly when your items will be dispatched. We will continue to hold your order, until stock becomes available, but if you would prefer to cancel, please email our customer services team.
Thank you for your patience.
We deliver worldwide. Delivery times will vary according to your location. Due to the size or nature of some items it may not be possible to ship them outside the UK. Countries outside the European Union will have UK VAT deducted (where appropriate) at the checkout (not applicable to Gift Vouchers).
When purchasing Gift Vouchers, standard delivery of the Gift Voucher is free to all UK addresses including the Channel Isles. The value of the Gift Voucher is not used when calculating postage charges if other items are in your basket.