It's Easy! From personal experience we know how frustrating it is trying to find direct contact details for web sites, so we've tried to make it as easy as possible:
By Email For routine queries, about anything you like, please email us at sales@ArtiFolk.co.uk. It is our aim to reply to all emails within a few hours, and you should hear from us within 24 hours at the latest.
By Phone If you have an urgent need, you can telephone 08000 434617 (Freephone) or 02392 384000 (normal rates) between 9 am and 5 pm Monday to Friday, or Fax us on 02380 070495. We don't have a call centre, and we're usually a bit busy getting orders out to customers around 3:30-4:30pm so it's best to avoid phoning then! We do have an answering system that cuts in if we can't get to the phone, and we will always ring you back if you leave a message.
Our Address Our warehouse (and the the address for all correspondence), is:
Kear Limited
Unit G4
Railway Triangle
Portsmouth
Hampshire
PO6 1TQ
Finally If you have a complaint (it's rare, but it does happen occasionally) and feel you are not getting the service you expect through the normal channels above, get in touch with one of our Directors, Chris (chuddleston@keardirect.com) or Stuart (sspencer@keardirect.com).